1. Introduction
Kind Healthcare Group of Services Limited is committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
2. Information We Collect
We may collect and process the following data about you:
- Information you give us when you contact us or use our services
- Technical information, including your IP address, browser type and version
- Information about your visit, including pages you viewed or searched for
- Medical and health information necessary for providing care services
- Contact details including name, address, phone number, and email address
3. How We Use Your Information
We use information held about you in the following ways:
- To provide healthcare services and support
- To ensure we meet your care needs effectively
- To communicate with you about your care
- To comply with legal and regulatory requirements
- To improve our website and services
- To contact you for feedback on our services
4. Data Protection
We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, in accordance with UK GDPR and the Data Protection Act 2018.
5. Sharing Your Information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your information with:
- Healthcare professionals involved in your care
- Regulatory bodies such as the Care Quality Commission
- Emergency services when necessary for your safety
- Legal authorities when required by law
6. Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Withdraw consent at any time
7. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.
8. Data Retention
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements. Healthcare records are retained in accordance with NHS guidelines and regulatory requirements.
9. Contact Us
If you have any questions about this privacy policy or our treatment of your personal information, please contact us at:
Kind Healthcare Group of Services Limited
123 Healthcare Street, Manchester, M1 1AA
Email: privacy@akindhealthcare.co.uk
Phone: +44 123 456 7890
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “last updated” date at the top of this policy.